About Me
Technology Enthusiast with over 13+ years of experience in technical development, infrastructure and cloud solutions, ERP implementations and upgrades, vendor and project management, IT-business engagement and stakeholder management
Work Experience
Reserve Bank of Australia (RBA)
Technical Lead
July 2021 - present
- Led and performed ERP (PeopleSoft) upgrade and infrastructure refresh at the Bank
- Deliver roadmaps and strategies for keeping technology current and aligned to business
- Led critical incident management attaining business awards for excellence from C-suite
- Maintain the currency and availability of applications as per SLAs
- Participate in disaster recovery exercises and develop remediation outcomes
- Work closely with Business on requirements to deliver outcome based solutions
- Proactively engage vendors to ensure product delivery within agreed timelines and costs
- Assist developers, review code, and implement CI/CD pipelines for deployment to Production
- Aid transformation project to Workday with requirements analysis, design, and delivery of products
- Prepare network diagrams, operating procedures and solution architecture design documents
- Enable application monitoring through integration with the ELK stack
Australian National University (ANU)
Technical Consultant (ERP/Database)
Sep 2019 - Jun 2021
- Performed ERP (PeopleSoft) upgrades across Finance, Campus Solutions and HCM systems
- Architected and built resilient database clusters and VMs for the university’s top tier systems
- Designed a security data masking solution for PII (Personally Identifiable Information)
- Implemented automation processes that improved efficiency by 95% for Business users
- Led the application of regulatory updates for Payroll and Student data
- Proactively engaged with business, infrastructure and development teams for issue resolution
- Helped implement CI/CD pipelines with focus on governance and auditing requirements
- Delivered efficiency improvements to performance, integrations and testing frameworks
Presence of IT (acquired by Deloitte)
Technical Consultant/Lead
Jul 2016 - Sep 2019
- Designed, implemented, upgraded and supported ERP (PeopleSoft) systems for multiple clients
- Designed Production and non-Production architecture for infrastructure deployment
- Led discovery exercises into emerging Chatbots platforms on ERP systems
- Designed and delivered lift and shift of application from on premise to Cloud
- Evaluated customer environments and assess impact on the current processes and data
- Worked with Cloud vendors on infra and analyse usage reporting for cost optimisation
- Led discovery work for early adopter projects on nationwide payroll reporting
- Presented on innovation and early adoption of Cloud products, nationally and internationally,
including at OOW, San Francisco - Effectively led and supported team members to ensure timely delivery for multiple clients.
- Trained users on sysadmin activities and patching methods as part of BAU
University of New South Wales (UNSW)
Upgrade Specialist
Jul 2015 - Sep 2016
- Conducted requirements analysis, engaged with business and performed the
upgrade/transformation activities for legacy ERP (PeopleSoft) end to end - Administered Unix and Windows systems for application and database activities
- Performed the Release Management activities as per project requirements
- Utilised shell scripts for automating process handling for application and web servers
- Tuned data conversion programs and performed database maintenance activities
Infosys
Sysadmin/Technology Analyst
Nov 2009 - Jun 2015
- Created, configured ERP(PeopleSoft) servers for multiple clients and supported upgrades
- Designed and implemented security solutions for projects, developed and tested programs
to automate user profile creation for a large US retail giant - Prepared training materials and trained teams on business support initiatives
- Trained users and team members in Security and Administration activities
- Integrated applications with external portals and resolved integration issues
- Performed fit-gap analysis and designed the technical architecture for upgrades
- Improved system performance post upgrades and handled data migrations
Education
Amrita School of Engineering
Bachelor of Technology
2005 - 2009